Agreements & Policies

Here you'll find links to the terms of your Customer Agreement with DIRECTV, your equipment lease agreement, privacy policies and other policy details.

Customer Agreement

This document describes the terms and conditions of your DIRECTV® High Speed Internet Service, including payment and cancellation policies.
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DIRECTV High Speed Internet Equipment Lease Agreement

This document describes the terms of lease for DIRECTV high speed internet equipment.
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Privacy Policies

DIRECTV High Speed Internet Service is provided by ViaSat, DIRECTV’s designated service provider. Your use of the Service, account information and certain other information about you are subject to the respective privacy policies of DIRECTV and ViaSat, as applicable. These policies are available at the links below.

AT&T Privacy Policy
DIRECTV is now a part of AT&T family. Visit to learn how AT&T collects, uses, and protects your personal information.
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ViaSat Privacy Policy
The privacy policy applies to how ViaSat and its subsidiaries and affiliates respect and value your privacy.
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Fair Access Policy

This document describes the details of the data usage thresholds related to your DIRECTV High Speed Internet Service.
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Acceptable Use Policy

These terms and conditions outline acceptable usage and restrictions of your DIRECTV High Speed Internet Service.
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End User License Agreement for email service

This End User License Agreement states the terms that govern the use of your email service.
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